Effective from: 25 May 2018
Last updated: 21 April 2026
1. General Information
This website is operated by Ingrid Radford, trading as Hypnotherapy Lounge, under Amber365 Limited (Company No. 9210824).
The content provided on this website is for general informational purposes only and does not constitute medical, psychological, or legal advice.
Hypnotherapy is not a substitute for professional medical care, diagnosis, or treatment. You should always seek advice from a qualified healthcare professional where appropriate.
2. Booking and Payments
- Bookings: All sessions are subject to availability and must be booked in advance.
- Payments: Payment is required either in advance or at the start of the session, depending on the service selected.
- Packages: Discounted packages must be paid in full in advance.
3. Cancellations
- A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
- Missed appointments or late cancellations may be charged in full.
- For prepaid packages, missed sessions without notice will be deducted from the package.
4. Refunds
- Single sessions: Refunds are available if cancelled with at least 24 hours’ notice or if cancelled by the practitioner.
- Packages: Refunds may be requested within 30 days of purchase for unused sessions, minus the cost of any sessions already used.
5. Client Responsibility
By engaging in hypnotherapy services, you agree:
- To provide accurate and relevant information about your health and circumstances
- To inform the practitioner of any medical or psychological conditions
- To take responsibility for your own wellbeing during and after sessions
Hypnotherapy may not be suitable for all individuals, and suitability will be assessed on a case-by-case basis.
6. Confidentiality
All sessions are confidential.
Information will only be disclosed:
- With your explicit consent
- Where required by law
- Where there is a safeguarding concern involving risk of harm
Further details are provided in our Privacy & Data Protection Policy and Client Privacy Notice, in line with UK GDPR.
7. Online Sessions
Online sessions are conducted via secure platforms.
You are responsible for:
- Ensuring a stable internet connection
- Being in a safe, quiet, and private environment
No responsibility is accepted for technical issues outside of the practitioner’s control.
8. Disclaimer
Hypnotherapy outcomes vary between individuals and results cannot be guaranteed.
Hypnotherapy is intended as a complementary approach and does not replace medical or psychological treatment.
9. Website Use
- Intellectual Property: All content on this website is owned by Hypnotherapy Lounge unless otherwise stated and may not be reproduced without permission.
- Third-party links: External links are provided for convenience. No responsibility is accepted for their content or practices.
10. Limitation of Liability
To the fullest extent permitted by law:
- Hypnotherapy Lounge shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or services
- No guarantees are made regarding outcomes of hypnotherapy
- Nothing in these terms excludes liability for death or personal injury caused by negligence
11. Data Protection
Personal data is handled in accordance with our Privacy & Data Protection Policy and Client Privacy Notice, in line with UK GDPR.
12. Complaints
If you have a concern about the service provided or how your personal data is handled, please contact me in the first instance.
Complaints will be acknowledged within 30 days and handled in line with applicable regulations.
13. Changes to Terms
These Terms & Conditions may be updated from time to time. Continued use of the website or services constitutes acceptance of any updated terms.
14. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.
Contact
For any queries regarding these Terms & Conditions:
[email protected]
07415 323 853