Welcome to the Hypnotherapy Lounge website (the “Website”). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions.
Please read these terms carefully. If you do not agree to these terms, please do not use this Website or the hypnotherapy service offered on the website.
1. General Information
This Website is operated by Ingrid Radford at the Hypnotherapy Lounge. The content provided is for general informational purposes only and should not be considered medical, psychological, or legal advice.
Hypnotherapy services are not a substitute for professional medical care, diagnosis, or treatment. Always consult a qualified healthcare provider with any questions regarding medical conditions.
2. Booking and Payments
- Session Bookings: All hypnotherapy sessions are subject to availability and require booking in advance. Bookings can be made through the contact details provided on the Website or via the online booking system.
- Payments: Payment for sessions must be made either in advance or at the very start of the appointment, depending on the selected session type. Payments can be made by credit/debit card or bank transfer. For package deals, full payment must be made upfront to receive the discounted rate.
- Cancellation Policy: We request a minimum of 24 hours notice for session cancellations or rescheduling. Failure to provide adequate notice may result in the full session fee being charged. For block-booked sessions, missed appointments without notice will result in that session being forfeited.
3. Refunds
- Single Sessions: Refunds are only available if a session is cancelled by Hypnotherapy Lounge, rescheduled by mutual agreement, or cancelled with 24 hours notice.
- Package Sessions: Refunds on unused sessions within a package may be requested within 30 days of purchase, minus the full cost of any sessions already used.
- Stop Smoking Packages: The stop smoking package is an intensive group of sessions. Refunds will not be offered once the session group has been completed.
4. Confidentiality
All hypnotherapy sessions are confidential. Hypnotherapy Lounge respects your privacy and will not disclose personal information or session details to third parties, except where required by law or with your explicit consent. Our confidentiality policy aligns with professional standards of hypnotherapy practice.
5. Online Sessions
Hypnotherapy sessions may be conducted online via secure video conferencing platforms. It is the client’s responsibility to ensure they have a stable internet connection and a quiet, private space for the session. Hypnotherapy Lounge is not responsible for any technical issues that may arise on the client’s side during the session.
6. Disclaimer
Hypnotherapy results vary from person to person, and success is not guaranteed. Hypnotherapy may complement other medical treatments but is not a substitute for professional medical care. Hypnotherapy Lounge makes no guarantees regarding the outcomes of the services provided. You are responsible for your own mental and physical well-being throughout and following the sessions.
7. Website Use
- Intellectual Property: All content on this Website, including text, graphics, logos, images, and design, is the property of Hypnotherapy Lounge unless otherwise stated. You may not reproduce, distribute, or exploit the content for commercial purposes without written permission.
- Links to Third-Party Sites: This Website may contain links to third-party websites. These links are provided for convenience, and Hypnotherapy Lounge has no control over the content or practices of these external sites.
8. Liability
While Hypnotherapy Lounge strives to ensure that all information on the Website is accurate and up-to-date, we do not guarantee its completeness or accuracy. We shall not be liable for any damages arising from the use or inability to use this Website or services, including any direct, indirect, or consequential loss or damage.
9. Changes to Terms
Hypnotherapy Lounge reserves the right to modify these terms and conditions at any time without prior notice. By continuing to use this Website and its services, you agree to be bound by the updated terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions about these Terms & Conditions, please contact Ingrid Radford at:
Email: [email protected]
Phone: 07415 323 853